Terms & Conditions – Rudra Business
Welcome to Rudra Business. By accessing our website, placing an order, or using our services, you agree to the following Terms and Conditions. Please read them carefully.
1. General
• These terms apply to all purchases made through Rudra Business.
• We reserve the right to update, modify, or change these terms at any time without prior notice.
• By using our platform, you acknowledge acceptance of the latest version.
2. Product Information
• We strive to provide accurate product details, pricing, and availability.
• Product images are for representation only; actual products may vary.
• Prices may change depending on promotions, demand, or stock.
3. Orders & Payments
• All orders are subject to confirmation and availability.
• We accept multiple payment methods, including UPI, cards, net banking, and COD.
• In case of payment failure, the order will not be processed.
4. Delivery Policy
• Delivery timelines may vary by location, weather, stock, or logistics conditions.
• Fresh and perishable products must be received promptly upon delivery.
• If the customer is unavailable, the delivery partner may leave the order at a safe place or reschedule based on policy.
5. Returns & Refunds
• Returns and refunds follow the policies mentioned in our Return and Refund sections.
• Perishable items (milk, curd, paneer, dairy) are returnable only if spoiled or damaged at delivery.
6. Cancellation Policy
• Orders can be cancelled before dispatch.
• Once shipped, cancellation may not be possible.
• Refunds for prepaid cancellations will be processed within 3–5 business days.
7. User Responsibilities
• Provide accurate information during checkout and registration.
• Check product condition at the time of delivery.
• Use the products responsibly and store perishable items appropriately.
8. Prohibited Activities
Users must NOT:
• misuse the website for fraudulent activity.
• tamper with pricing, product listings, or system security.
• publish abusive, harmful, or illegal content on the website.
9. Limitation of Liability
• Rudra Business is not liable for delays caused by third-party logistics.
• We are not responsible for improper storage or mishandling of products after delivery.
• Our liability is limited to the value of the product purchased.
10. Privacy & Data Protection
• We respect your privacy and protect your data as outlined in our Privacy Policy.
• By using our site, you consent to the processing of personal information.
11. Governing Law
• These terms are governed by Indian law.
• Any disputes will be handled under the jurisdiction of local courts.
12. Contact Information
For questions about these Terms & Conditions:
Email: support@rudrabusiness.com
Phone: +91-XXXXXXXXXX
Thank you for choosing Rudra Business.