Return Policy – Rudra Business

 Thank you for shopping with Rudra Business. We aim to provide high‑quality products and a smooth shopping experience. If you are not fully satisfied with your purchase, please review our return guidelines below.

Non‑Returnable Items

• Opened or used food items

• Expired products due to delayed customer pickup

• Products damaged after delivery due to improper handling

 

Return Process

1. Contact customer support within 48 hours of delivery.

2. Provide order ID, product photos, and a brief description of the issue.

3. Our team will verify the request.

4. Eligible returns will be replaced or refunded as per policy.

 

Replacement Policy

• Damaged, defective, or incorrect items will be replaced at no extra cost.

• Replacement depends on product availability.

• If unavailable, a full refund will be issued.

 

Cancellation Policy

• Orders can be cancelled before dispatch.

• Once shipped, cancellations are not allowed.

• Refunds for prepaid cancellations will be processed within 3–5 business days.

 

Our Commitment

We value your trust and strive to resolve return and refund requests quickly and fairly. Your satisfaction is our top priority.

 

For support, contact:

Email: support@rudrabusiness.com

Phone: +91-XXXXXXXXXX